Terms of Service

1. Provider

nexcorna.com is operated by nexcorna.com LLC, registered in Ukraine (EDRPOU 51283969); address and contacts are in the footer. Managing Director: Anna Lopez.

Issued under Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015 and Закон України «Про захист прав споживачів» № 1023-XII від 12.05.1991.

2. Booking

We accept reservations directly as owner-operator. The contract is formed when we confirm dates, accommodation, occupancy and total price in writing.

3. Prices and payment

Prices are in UAH unless stated otherwise. The total shown before confirmation includes taxes; extras such as cleaning, a refundable deposit, transfers or pets are itemised at checkout, with no undisclosed fees. Payment methods and any prepayment schedule appear on your confirmation.

4. Guest responsibilities

Provide accurate guest and contact details. Respect occupancy limits, quiet hours, fire safety and no-smoking rules. You may be charged for damage you cause.

5. Changes, cancellation and liability

Cancellation and change conditions are shown before you book; mandatory consumer rights are not restricted. We are not liable for events beyond our reasonable control, and nothing here excludes statutory remedies.

6. Complaints

Email contact@nexcorna.com or call +380 952 529 8545 with your booking number; we acknowledge within 2 working days and reply within 10. You may also apply to the State Service of Ukraine for Food Safety and Consumer Protection.

7. Website, data and cookies

Claims on this site comply with Закон України «Про рекламу» № 270/96-ВР від 03.07.1996. Non-essential cookies and personal data need your consent (Закон України «Про захист персональних даних» № 2297-VI від 01.06.2010; Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015). Ukrainian-language information is available on request under Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII від 25.04.2019.