Privacy Policy

How nexcorna.com (LLC) handles personal data from booking and contact forms.

1. Controller

nexcorna.com, LLC, 3 Nezalezhnosti Square, Office 2, Verkhovyna, Ivano-Frankivsk Oblast, 78700, Ukraine. EDRPOU 51283969. contact@nexcorna.com, +380 952 529 8545. Managing Director: Anna Lopez.

2. Data and purposes

We collect name, email, phone, booking dates, guest numbers, requests, messages and technical identifiers. We use them to answer enquiries, manage bookings, meet tax duties and, with consent, for analytics and marketing. Bases: consent, contract and legal obligation under Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010 and Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015.

3. Cookies

Essential cookies keep the site working. Non-essential cookies and trackers load only after consent, never pre-ticked and withdrawable at any time (Law No. 2297-VI; Law No. 675-VIII).

4. Sharing and retention

Data goes only to booking, payment and hosting providers on our instructions, or where law requires. Retention is limited to what is needed; we apply technical and organisational safeguards.

5. Your rights

Request access, correction, deletion, restriction, portability, or object and withdraw consent at contact@nexcorna.com. We reply within statutory time limits.

6. Complaints and consumer rights

Write to contact@nexcorna.com or the controller address; we respond within 30 days. Statutory remedies are not limited; you may also apply to the State Service of Ukraine for Food Safety and Consumer Protection (Law of Ukraine "On Consumer Protection" No. 1023-XII of 12.05.1991; Law No. 675-VIII).

7. Language and claims

Consumer information is available in Ukrainian on request (Law No. 2704-VIII of 25.04.2019). Claims are accurate and substantiated (Law of Ukraine "On Advertising" No. 270/96-VR of 03.07.1996); tourism details follow Law of Ukraine "On Tourism" No. 324/95-VR of 15.09.1995.